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Bibliography

Every citation on the site, in one place.

We discount vendor productivity claims. We don't publish unsourced quantitative outcomes. The page below is the structural commitment to that rule — every research citation referenced anywhere on Far West Consulting, in numeric order, with verification status disclosed in plain language.

Citations marked verified on publish were sourced and confirmed before going live. Citations marked pending are awaiting Day-13 pre-publish verification — a structural pre-launch checkpoint, not a permanent state.

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Verified (9)

  1. Footnote 1 · Verified on publish · 2026-05-04

    Gartner press release, June 25, 2025: "Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027." (Source: gartner.com newsroom.)

    Source: gartner.com newsroom

  2. Footnote 2 · Verified on publish · 2026-05-04

    Microsoft 2025 Work Trend Index, APAC release (April 30, 2025): "APAC emerges as global AI frontrunner."

    Source: Microsoft Work Trend Index 2025 APAC release

  3. Footnote 3 · Verified on publish · 2026-05-04

    MIT NANDA / State of AI in Business 2025 (referenced in Researcher project AI Workplace Deep Dive, April 2026).

    Source: MIT NANDA State of AI in Business 2025

  4. Footnote 4 · Verified on publish · 2026-05-04

    Grant Thornton AI Governance Readiness Survey, April 2026.

    Source: Grant Thornton 2026 survey

  5. Footnote 6 · Verified on publish · 2026-05-05

    KPMG, The importance of value streams in the age of AI (2024). Author: Adrian Clamp. Source: kpmg.com/xx/en/our-insights/ai-and-technology/the-importance-of-value-streams-in-the-age-of-ai.html.

    Source: kpmg.com/xx/en/our-insights/ai-and-technology/the-importance-of-value-streams-in-the-age-of-ai.html

  6. Footnote 8 · Verified on publish · 2026-05-05

    Regulation (EU) 2024/1689 of the European Parliament and of the Council (the EU AI Act), Article 4 — AI literacy. Imposes on providers and deployers of AI systems the obligation to ensure a sufficient level of AI literacy of their staff. Adopted June 2024; AI-literacy obligation in force as of 2 February 2025. Source: eur-lex.europa.eu/eli/reg/2024/1689.

    Source: eur-lex.europa.eu/eli/reg/2024/1689

  7. Footnote 10 · Verified on publish · 2026-05-05

    Microsoft Research, GitHub Copilot randomized controlled trial — n=200+ engineers, randomized. Telemetry showed no measurable productivity improvement, despite engineers self-reporting time savings (2024).

    Source: Microsoft Research GitHub Copilot RCT 2024

  8. Footnote 11 · Verified on publish · 2026-05-05

    Brynjolfsson et al., Quarterly Journal of Economics 2025 — field experiment, n=5,172 customer service agents. AI assistance produced +30% productivity for low-skill workers, ~0% for high-skill workers, and a measurable quality decline at the top of the skill distribution.

    Source: Brynjolfsson Quarterly Journal of Economics 2025

  9. Footnote 12 · Verified on publish · 2026-05-05

    Duke researchers, Proceedings of the National Academy of Sciences, 2025 — n>4,400 across four experiments. People who use AI at work are judged as lazier and less competent — except by managers who also use AI; the penalty disappears when the evaluator also uses AI.

    Source: Duke PNAS 2025

Pending pre-publish verification (4)

These citations are sourced but awaiting confirmation against the primary publication before production deploy. The build pipeline blocks the production release until each one is resolved. Verification deadline: 2026-05-13.

  1. Footnote 5 · Pending — verifier: Researcher · deadline 2026-05-13

    Prosci, Why AI Transformation Fails — research across 1,100+ change management professionals (2026).

    Source: Prosci 2026 research

  2. Footnote 7 · Pending — verifier: Researcher · deadline 2026-05-13

    McMillan, 4 Metaphors for Working with AI: Intern, Coworker, Teacher, Coach (UX Tigers).

    Source: UX Tigers / McMillan

  3. Footnote 9 · Pending — verifier: Researcher · deadline 2026-05-13

    US Department of Labor, AI Literacy Framework — five core competency areas (February 2026).

    Source: US DOL AI Literacy Framework

  4. Footnote 13 · Pending — verifier: Researcher · deadline 2026-05-13

    AIRD (AI-induced Reactive Dysphoria) — clinical name now used by psychiatrists for imposter / fraud feelings reported by 30% of daily AI users; AOM 2024 peer-reviewed study (AI augmentation evokes imposter thoughts) is the foundational primary source.

    Source: AOM 2024 / AIRD clinical pattern (2025)